Whirlpool is basically a throw away water heater once it starts to give you troubles of any kind... Parts are not available to repair this brand in a timely manner.. Its your decision how much time, money, and frustration you want to go through before investing in a better brand..
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Probably the most aggravating problem we have had to deal with over the past 12 years has been the Whirlpool FVIR Flame lock water heater. This brand of water heater came out around 2001 and has been a problem ever since to both home-owner and plumber alike across the nation..
In 2001 , Whirlpool rushed to get their new FVIR style gas water heater on the market about 2 years before any of their competitors had a product available. It appears Whirlpool did not do enough research and development before putting their product on the market. Only after a very short time, folks across the country began having problems with this brand. Someone in California decided to file a class action lawsuit against Whirlpool and their sub-standard FLAME LOCK water heater.
This lawsuit was finally settled and Whirlpool made some minor design changes to their water heater. It appears that anyone wishing new repair parts to upgrade the FLAMELOCK water heater , or even their newer style heater, only has to call Whirlpool and they will send them new parts for free. Their are pictures in our gallery of the burner assembly parts that they will send you for free.
Most people have no business tampering with gas burners or gas valves or taking apart the gas lines going to their water heater. I feel it is un-safe to be sending home-owners gas valves, and burners and expect them to do repairs themselves. Breaking down FVIR gas water heaters, and installing gas valves is something better left for a licensed plumber to do. I have gone out to repair Whirlpool water heaters only to find that the homeowner was sent the wrong parts, or after installing the parts, it did not fix the problem at all.
People can get extremely angry and frustrated after they have waited a full week without hot water and then the wrong repair parts arrive. Of course you still have to pay your plumber for the trip and service call. With no hot water, many folks finally just give up on repairing the Whirlpool heater and have us install a high quality RHEEM water heater for them on that very same day. Installing a better brand of water heater is usually the best way to solve your hot water problems once and for all... just cut your losses and run..
Another problem with this settlement is the fact that their newer style gas water heaters are doing no better than their original water heater because the complaints just keep rolling into many sites across the nation almost every day..
check out consumerreports.com and
IMHO the Whirlpool water heater has had a built in design flaw from day 1 and all the new parts they send you will never fix the real issues with this heater . IMHO, to protect consumers, this brand should have been taken off the market and recalled in California back during the class action lawsuit. I feel they let Whirlpool off far too easy allowing them to only make minor changes to the water heater and sending out replacement parts over and over..
To get a better look at the design flaws click on the gallery page on this site
or go to weilhammerplumbing.com
For LIVE ADVICE call mark anytime at 317-714-0759
Everything on this site is my opinion only.
Weilhammer plumbing co 106 east albert street Greenwood indiana 317-714-0759